Floor Staff - Customer-Focused Team Member at Hungry Bird Coffee and Roaster

Join the vibrant team at Hungry Bird Coffee and Roaster, home to Stray Dog Listening Bar & Café in the heart of Berawa, Bali! We’re on the lookout for passionate, customer-oriented Floor Staff to create unforgettable experiences for our guests. No prior experience is needed—just your enthusiasm and a desire to make every visit to our café special.

As a Floor Staff at Hungry Bird, you’ll be the face of our café, greeting customers with a warm smile and ensuring they leave with a smile on their face. You’ll work closely with our baristas to prepare and serve delicious coffee and food, and you’ll be the first point of contact for our guests, handling inquiries and resolving any issues with professionalism and kindness.

📋 Tanggung Jawab Pekerjaan

• Greet customers with a warm welcome and provide excellent customer service.
• Assist baristas in preparing and serving coffee, tea, and food items.
• Handle cash transactions and manage the cash register.
• Ensure the café is clean and organized, including restocking supplies and cleaning tables.
• Promote our menu items and specials to customers.
• Handle customer inquiries and complaints professionally and promptly.
• Collaborate with the team to maintain a positive and productive work environment.
• Follow all health and safety regulations and procedures.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, customer-focused environment.
• Basic knowledge of coffee and food service is a plus.
• Friendly, outgoing, and customer-service oriented personality.
• Ability to stand for long periods of time and lift up to 20 lbs.
• Willingness to learn and adapt to new tasks and challenges.
• Fluency in English or Bahasa Indonesia.

🛠️ Keahlian

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