Order Administrator - Customer Order Management
Leema Official is seeking a detail-oriented and proactive Order Administrator to join our dynamic team in Kabupaten Malang, Jawa Timur. In this role, you will play a pivotal part in ensuring seamless order processing for both new and returning customers. Our mission is to deliver exceptional service and maintain a high level of customer satisfaction, and you will be a key player in achieving that.
As an Order Administrator, you will be responsible for managing and processing customer orders using our in-house ERP system, SAP. You will work closely with our sales and customer service teams to ensure that orders are accurately recorded, tracked, and fulfilled. This role offers a fantastic opportunity to develop your skills in customer order management and contribute to the growth of a leading e-commerce company.
📋 Tanggung Jawab Pekerjaan
- Manage and process customer orders using SAP ERP system
- Ensure accurate recording, tracking, and fulfillment of orders
- Collaborate with sales and customer service teams to resolve order-related issues
- Monitor order status and provide regular updates to customers
- Maintain and update customer order records
- Assist in the development and implementation of order processing procedures
- Provide exceptional customer service and support
- Stay up-to-date with industry trends and best practices in customer order management
🎓 Kualifikasi & Syarat
- Minimum of 2 years of experience in customer order management or a related field
- Proven experience with SAP ERP system
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to work well under pressure and meet tight deadlines
- Familiarity with e-commerce and retail industry
- Bachelor's degree in Business Administration, Information Technology, or a related field
- Certification in SAP ERP or related systems is a plus
🛠️ Keahlian
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