Senior Customer Architect

Elastic · 📍 United States · Diposting 2026-10-07
FULL_TIME⭐ TERVERIFIKASI
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Elastic is seeking a Senior Customer Architect to join our team and help our clients build and implement scalable, efficient, and secure solutions. As a Senior Customer Architect, you will work closely with our clients to understand their business needs and design solutions that meet their unique requirements.

In this role, you will have the opportunity to work with a diverse range of clients across various industries, and you will be responsible for the technical design and implementation of our products and services.

If you are a highly skilled and experienced professional with a passion for technology and a commitment to delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Work closely with clients to understand their business needs and design solutions that meet their unique requirements.
  • Lead the technical design and implementation of Elastic's products and services.
  • Provide technical guidance and support to clients throughout the implementation process.
  • Stay up-to-date with the latest industry trends and technologies to ensure that our clients are always using the most effective and efficient solutions.
  • Collaborate with our sales and marketing teams to ensure that our messaging and positioning are aligned with our clients' needs and expectations.
  • Mentor and train junior team members to ensure that our team is always up-to-date with the latest best practices and technologies.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience in a technical architecture or consulting role.
  • Strong understanding of Elastic's products and services, including Elasticsearch, Kibana, Beats, and Logstash.
  • Experience working with a diverse range of clients across various industries.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
  • Strong problem-solving and analytical skills, with the ability to think creatively and develop innovative solutions.

    • 🛠️ Keahlian

    <p>We are looking for a highly skilled and experienced professional who is passionate about technology and committed to delivering exceptional customer service. If you have the right skills and qualificationswe encourage you to apply for this exciting opportunity.</p>
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